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Monday October 06, 2008
Sherpa
Sherpa Mail Attender for Exchange
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Product: Sherpa Mail Attender for Exchange
Solution: Mailbox and PST File Management
Developer: Sherpa
Release: v4.2 (updated 08/08/08)
What's New
New white paper titled 'Solving .PST Problems' now available for download.
.PST files, along with information contained in mailboxes and public folders, contain the majority of content that users employ on a daily basis to do their work and, as such, contain most of the corporate ‘memory’ that organizations possess. This white paper discusses the problems that organizations face in managing their information. It also discusses the role that Mail Attender for Exchange and Archive Attender for Exchange can play in helping an organization to locate, search and manage all of the Exchange-related information that it possesses, regardless of it its location in the enterprise.
» Download this new white paper

Features

New features in version 4.0

New Active Directory Features

  • Can query AD for mailbox resources from both Exchange configuration data and AD users
  • Can assign an AD user as the owner of a mailbox or PST file
  • Can query AD for store group construction based on the users mailboxes or the new ownership feature
  • Can query AD during rule processing using keywords identified by the mailbox being processed or by the assigned owner of the store

Other Improvements and New Features

  • You can now store 'Custom Values' for each of your mailboxes, PST and public folders. These values can be assigned through the console or as actions of a rule.
  • Both the console and the service now try to automatically determine which date format to be used when accessing the MAE database. This eliminates erroneous dates in the database from many of our international customers.
  • A Mailboxes' or PST's size settings are now automatically updated in the console after each rule execution
  • General improvements and refinements to improve processing performance
  • Upgraded to latest version of .NET (v2.0)

Console Improvements

  • The console has a fresh new look while still keeping to its original feel
  • The console offers a proactive error alert notification mechanism to let a user know when an error has occurred that would normally just be quietly logged
  • Many of the items in the console can now be cut and pasted and dragged and dropped
  • You can edit, add and remove 'Custom Values' for all of your Mailboxes, PST and Public

Folders stores

  • MB and PST lists can now be shown by server for better organization large customers
  • There is a new database configuration and status screen that allows better management of your MAE database
  • You can now create Outlook profiles directly from the console for any mailbox or PST file

New Conditions

  • There new conditions that allow you to check the value of an 'Custom Value' during rule processing
  • You can now check the quota limit as a percentage for mailboxes
  • The test keyword conditions contain several new tests to perform relative operations such as > and < for numbers, dates and ages
  • Message categories can now be tested
  • The NOT option behaviour in address and attachment name conditions has changed. If you add multiple NOT entries, they are tested and all must not match rather then just one

New Actions

  • You can add, set, delete, increment and decrement you 'Custom Values' using new actions
  • You can now synchronize the contents of folders either within the same store or between stores
  • You can now add and remove message categories
  • Copy and move to PST files actions now offer both close between copies options and the size limit before creating a new file
  • There is a now an action that allows you to stop the execution of a rule so it does not need to scan the rest of the store contents.
  • You can now assign the default message class (Outlook view) for each folder created

New Keywords

  • New keywords allows you to use the new 'Custom Values' feature
  • Many new keywords allow you to query AD user properties
  • New keywords to see the mailbox quota limits from AD as a size or a percentage
  • New keyword for message categories

 

New features in version 3.5a

  • Added the ability to see the members of a group without the need to open and edit the group properties.
  • Added the ability to add multiple auto-searches by simply selecting network shares.
  • Added the ability to import and export rules.
  • Added the ability to export most console lists to CSV files.
  • Added several new keywords: [EXT_DAY_NUM], [EXT_MONTH_NUM], [EXT_HOUR], [EXT_MINS], [EXT_SECS], [MESSAGE_FLAG], [MESSAGE_FLAG_COMPLETED], [MESSAGE_FLAG_COMPLETED_DATE], [STORE_MAPICUSTPROP(id, guid)], [FOLDER_MAPICUSTPROP(id, guid)], [MESSAGE_MAPICUSTPROP(id, guid)], [ATTACH_MAPICUSTPROP(id, guid)]
  • Added a status bar count to most lists showing how many items listed and how many items selected
  • Added a network/desktop filter to the Personal Folders list view
  • Added more details to the notification messages, including stores processed by the each rule.
  • Added the option to select the delimiter for CSV reporting (Tabs or Commas)
  • Added the ability to Email a List or Summary Report
  • Added the ability to File a List or Summary Report to the file system
  • Redesigned the rule history view for better review of rule processing history

 

New features in version 3.5

Store Group Exceptions
The admin can create custom groups much like the current version, however v3.5 will allow "exceptions" to be added to the group.

Rule History
The console keeps every version of a rule in the database. The admin will be able to go back to an earlier version of a rule to compare the changes of a rule over time and allow them to track what has changed and by whom.

Import/Export Rules
The admin can import and export rules. They can also import rules from earlier versions of MA (3.x and 2.13)

Configure Number of Processes
The admin can now change the number of mailboxes and PST files being processed at the same time.

Double Click to Open a Message
The user can double click on a message in a list report to open it.

Architecture Improvements
The "worker service" will now have a console and be able to "stand-alone" without the need of the "master service", which decreases the Mail Attender’s upgrade/installation size and time.

.NET Console (similar to an MMC snap-in) for the Master Service
Will provide the admin’s with the ability to pull information directly from Outlook or Exchange. The new console will allow admin’s to browse and simply select the entry or entries directly from their address book and have the information import directly.

Graphical Reporting
The statistics summary screen will have graphical reporting, allowing a visual representation of the contents the information stores.

Automated PST File Compacting after a Rule has Finished Processing
The admin’s can set up the rule to have the PST file automatically compacted after the rule is finished processing the PST file.

Dumpster Processing
Rules can be applied to the dumpster.

 

Other features

Corporate Email Policy Enforcement

  • Create rules from anywhere within your intranet to manage enterprise-wide policies
  • Set specific system conditions to include certain users, groups or sublevels
  • Manage legal, HR and corporate retention needs discreetly
  • Access emails for suspected confidentiality breaches or misrepresentations
  • Audit email communications for operational and historical significance
  • Rules and scanning functionality are transparent to end-users with no disruption of email service

Content Administration

  • Powerful searching of message subject, body and attachments
  • Fast and secure system to execute document discovery requests
  • Customisable search criteria includes keywords, age, size, name, date, type, status, and wildcards
  • Manage search results efficiently based upon action policies such as delete, move, export, copy, forward, replace and change status
  • Immediately locate and eliminate all known virus infections enterprise-wide

Exchange Storage Management

  • Seamlessly examine the growth rate of desktops, servers and the enterprise due to emails
  • Archive (export) ability moves storage to other file systems, reducing the consumption of email stores
  • Size and age policy enforcing eliminates files overusing space, targeting top offenders
  • Zipping of large attachments
  • Copy or archive individual public folder branches for easy recovery

Email Data & Usage Reporting

  • Collect specific usage data to make informed decisions
  • Report on age, size, and content of messages (such as attachments, users, folders or servers)
  • Measure space utilization and reclamation statistics
  • Share, email or post reports automatically
  • Alert administrators and users to utilization limits and problems
  • Warn users of flagged items of concernArchitecture
  • Client-server architecture with a web interface
  • Works with Exchange 5.5, 2000 and 2003
  • Installation NOT required on the location of the information store (except in the case of Desktops)
  • Works with Outlook 98 or higher
  • Smooth, efficient communication between the master service and the client processing engines
  • Data maintained in an ODBC compliant database

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