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Monday October 06, 2008
NetSupport Ltd
NetSupport DNA
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Product: NetSupport DNA
Solution: IT Asset Management
Developer: NetSupport Ltd
Release: v2.7 (updated 21/02/07)
What's New

Network Computing Awards 2008
Service Management Product of the Year

DNA Helpdesk is nominated for Service Management Product of the Year at the 2008 Network Computing Awards.

Network Computing Awards 2008
Product of the Year

NetSupport are delighted to announce that NetSupport DNA has been nominated for Best Product of 2008 at the Network Computing Awards.

New v2.7 of NetSupport DNA features full Windows Vista support and the introduction of new optimized delivery system within the Software Distribution component, resulting in a 500% decrease in typical distribution times.


» Click here to view what's new in v2.7

Overview

NetSupport DNA (Dynamic Network Administration) facilitates central management of your enterprise PCs in a secure, coordinated and efficient manner.

Combining powerful Hardware and Software Inventory with Software Distribution, Application and Internet Metering, Web based Helpdesk, PC Remote Control and more, NetSupport DNA ensures compliance with corporate configuration standards whilst simultaneously reducing the Total Cost of Ownership (TCO). Click here for DNA Virtual Tour

Discover
NetSupport DNA will automatically discover all PCs on a LAN or Wan based on IP range or utilising the existing Windows network. Once discovered, key PC status & DNA Client Status (if installed) is displayed.

Detail
NetSupport DNA offers two “styles” of reporting. On screen reports are provided with supporting Bar and Pie charts and drill down capabilities on all key summary data.

In addition, Print Optimized reports are provided, powered by the Crystal Report engine that offers a full set of management reports. All reports include the option to print or export to PDF, DOC and XLS.

Deploy
DNA provides a multi delivery opt on for Software Distribution. To begin, an operator can define a Software package to be deployed – this can either be a collection of Files and Folders specified with appropriate action parameters once delivered to a target system or by recording and scripting any user prompts required during an application install so that the package can be deployed onto a users systems without intervention.

DNA Features

  • Hardware Inventory
  • Software Inventory
  • Application Metering
  • Internet Metering
  • License Management
  • Software Distribution
  • Enterprise Reporting
  • Alerting
  • Web Based HelpDesk**
  • Remote Control **

**Optional Components

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