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Friday November 21, 2008
NetSupport Ltd
NetSupport DNA
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Product: NetSupport DNA
Solution: IT Asset Management
Developer: NetSupport Ltd
Release: v2.7 (updated 21/02/07)
What's New

Network Computing Awards 2008
Service Management Product of the Year

DNA Helpdesk is nominated for Service Management Product of the Year at the 2008 Network Computing Awards.

Network Computing Awards 2008
Product of the Year

NetSupport are delighted to announce that NetSupport DNA has been nominated for Best Product of 2008 at the Network Computing Awards.

New v2.7 of NetSupport DNA features full Windows Vista support and the introduction of new optimized delivery system within the Software Distribution component, resulting in a 500% decrease in typical distribution times.


» Click here to view what's new in v2.7

Hardware Inventory

If decisions on upgrades and the roll out of new technology are to be taken from an informed position, then information is key.

With this in mind, NetSupport DNA provides one of the most comprehensive and detailed Hardware Inventory modules available on the market today.

   

A wealth of information for specific PCs is provided ranging from CPU types and BIOS to memory and memory slots used including those available for future expansion.

Information is presented summarized by category, such as PCs by Operating System, CPU type or Memory.

Inventory reports are displayed either for a single Client, Department, Dynamic Group or for the Company overall.

Hardware Inventory frequency can be configured to run at different time intervals. Specific settings can be set for the overall Company or for separate departments. Furthermore, the DNA Operator is able to run a quick Inventory outside of the pre-selected settings whereby all current hardware information from an individual Client, Department or the Company can be collected.

Whilst NetSupport DNA will dynamically retrieve inventory information from those PCs with a DNA Client installed, there will be instances where peripheral equipment, such as routers, will not be identified or even in the case of remote PCs unconnected to the network.

Hardware Inventory: Peripherals

Ensuring the most accurate information is always available, DNA provides the option to add details of "non-scanned" items manually.

NetSupport DNA offers multi-platform support. With the latest version, together with full support for Windows 98 and above, Red Hat 9, Red Hat Enterprise, SuSE 9 and Fedora Core 6 Linux distributions are supported.

 

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