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Friday November 21, 2008
NetSupport Ltd
NetSupport DNA
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Product: NetSupport DNA
Solution: IT Asset Management
Developer: NetSupport Ltd
Release: v2.7 (updated 21/02/07)
What's New

Network Computing Awards 2008
Service Management Product of the Year

DNA Helpdesk is nominated for Service Management Product of the Year at the 2008 Network Computing Awards.

Network Computing Awards 2008
Product of the Year

NetSupport are delighted to announce that NetSupport DNA has been nominated for Best Product of 2008 at the Network Computing Awards.

New v2.7 of NetSupport DNA features full Windows Vista support and the introduction of new optimized delivery system within the Software Distribution component, resulting in a 500% decrease in typical distribution times.


» Click here to view what's new in v2.7

Software Inventory

Without effective asset management, the costs for supporting the IT infrastructure can often spiral out of control especially when factoring in the cost of non-compliance.

With NetSupport DNA, organizations can reduce the legal risks by maintaining compliance with software licence agreements, improve the accuracy of budget forecasting by removing over spend on software assets and ensure the IT function is supporting the overall organizational objectives.

   

Featuring a detailed summary of all applications detected on a target PC, NetSupport DNA displays this information (with supporting application icon) either on a PC by PC basis or as a group where overall totals (with drill down functionality) for each application are shown.

Recognizing that often, there are many different versions of a common application in use, DNA provides the ability to create customized Application Groups, where all such versions are grouped together for more effective reporting.

Application Groups also offer the ability to monitor license levels within an organization. By inputting the number of licenses for each application, software usage levels can be identified whenever a software inventory is executed. As well as appearing within the Software Inventory listings, this license information can also be displayed within the DNA Application Metering section.

  • Inventory reports are displayed either for a single Client, Department, Dynamic Group or for the overall Company.
  • NetSupport DNA offers multi-platform support. With the latest version, together with full support for Windows 98 and above, Red Hat 9, Red Hat Enterprise, SuSE 9 and Fedora Core 6 Linux distributions are supported.
  • Software Inventory frequency can be configured to run at different time intervals. Specific settings can be set for the overall Company or for separate departments.
  • NetSupport DNA also provides a File Scan option whereby files of certain types can be identified eg. "MP3 files of a certain size.
 

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