NetSupport DNA

Product: NetSupport DNA
Developer: NetSupport Ltd
Release: V4.5 (08/09/2017)
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NetSupport DNA - IT Asset Management for the Corporate enterprise



A suite of easy-to-use tools for managing and supporting IT assets across a corporate network.

NetSupport DNA features a wealth of components including: automatic discovery of devices; hardware and software inventory; change tracking; and user and software licence management. Building on the flexibility of a single solution, NetSupport DNA also includes as standard: energy monitoring; power management; USB end point security; printer monitoring; application and internet metering; a flexible alerting suite; and an easy-to-use software distribution module. NetSupport also offers optional service desk and remote control modules.

NetSupport DNA is designed first and foremost to be easy to install and use. Download a free 30-day trial and you can be operational within 30 minutes − without the need to use third-party services or send any of your data outside of your network.

Key Features (Quick Overview) :

Ease of Installation
Features a discovery and deployment tool for easy installation. Alerts when new devices are discovered over time.

Hardware Inventory
Provides one of the most comprehensive and detailed Hardware Inventory and change tracking modules available on the market today.

SNMP Discovery
NetSupport DNA can be configured to scan a range of network addresses and report on any SNMP devices discovered.

Software Licensing
Designed to help companies manage licence compliance and reduce software overspend by reporting and tracking installed software.

Software Metering
Reports application use by both user and device and provides the tools to restrict where and when applications can be used.

Internet Metering
Provides a detailed summary of internet activity on each PC, including start and finish times for each URL visited and active time.

Enterprise Alerting
A powerful and flexible Alerting Module featuring over 100 alert types provides proactive monitoring of the company network.

Software Distribution
Provides multi-delivery Software Distribution. "Push" packages instantly or publish packages for departments to "pull" down.

Power Management
Provides both a detailed summary of energy usage and the ability to schedule power management for selected office PCs.

Endpoint Security
A robust and effective solution for managing the use of USB memory sticks to help maintain the security of the network.

User Management
A range of features to support staff including AD account management, user acceptance policies and much more.

Acceptable Use Policies
Provides automated display, enforcement and tracking of Acceptable Use Policies for staff.

Print Monitoring
A simple and effective feature where individual printers across the enterprise are automatically identified and usage monitored.

On-screen, print-optimised, query-based and "live" drill down reporting capabilities are included as standard.

Mobile Inventory
Search or scan a barcode to access inventory and alert details for any PC using the mobile app for Android and iOS devices.

Remote Control (Optional)
Integrate NetSupport Manager Remote Control to leverage full real-time remote access across the enterprise.

Service Desk (Optional)
Designed to integrate seamlessly, NetSupport ServiceDesk is a complete ITIL-based helpdesk solution.

NetSupport DNA is designed to be easy to deploy and, more importantly, easy to use. The console provides an engaging welcome dashboard that presents key current statistics and ensures quick and clear access to all relevant data without the need for extensive analysis.

NetSupport DNA benefits companies by helping to:

Reduce IT Costs – by identifying hardware that can either be redeployed or upgraded rather than replaced; tracking software licence deployment and, critically, licence usage - thereby avoiding costly renewals for software no longer needed; by monitoring print usage across the enterprise and with energy monitoring and deployment of a power management policy to relevant areas of the company.

Add Security – by preventing access to unathorised websites; limiting use of key applications to only authorised users; by helping protect company data with profiled memory stick access; delivering user acceptance policies; and sending security alerts for any unauthorised activity such as hardware removal, antivirus services being stopped and more.

Save Time – with proactive warning alerts of issues across the network - from server failure, low disk space, unauthorised software installs, through to licence compliance and user help requests; with reports automatically and routinely generated for management; and by using the supporting mobile apps to ensure key data is accessible for IT staff from wherever they are.